1. Introduction
Stone Carter Studios LLC (“We” or “Us”) operates the websites at StoneCarterStudios.com and ErisMMO.com, along with the online forum and game Eris Online (collectively, the “Service”).
2. What We Collect
We collect: your name or username, e-mail address, IP address, transaction data (e.g., cryptocurrency wallet addresses and payment history), and any other personal information you voluntarily provide.
3. How We Use Your Information
We use your information to: create and manage accounts, process transactions and deliver digital goods or services, communicate regarding your account or support requests, and prevent fraud.
We retain personal data for as long as your account is active or as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. We do not sell, rent, or share your information with third parties for marketing purposes. We share data only with service providers (e.g., Google Analytics, payment processors) as necessary to operate the Service.
4. Payment Processing and Cryptocurrency
We use Patreon for subscriptions and Coinbase Commerce for cryptocurrency payments. Patron data received through Patreon is processed in accordance with Patreon’s Creator Privacy Promise (Data Processing Agreement).
We do not store credit card details, private keys, or sensitive financial data. All payment processing is handled by our third-party processors in accordance with their own security standards (e.g., PCI DSS for card payments).
Blockchain Transparency: Cryptocurrency transactions are recorded on public blockchains. While we do not publicly link your identity to your wallet address, the transaction itself is a matter of public record.
5. Security
We use industry-standard SSL/TLS encryption and take reasonable measures to protect your data from loss, theft, and unauthorized access. No method of Internet transmission is 100% secure.
6. Cookies and Third-Party Services
We use cookies to recognize your browser, save preferences, and link accounts. Third-party services include:
- Google Analytics & Tag Manager: Anonymous traffic analysis.
- Google Ads: Interaction-based targeted advertising.
- Microsoft Clarity: Anonymized behavioral heatmaps.
By using our website, you consent to our use of cookies.
7. Your Rights
We process data based on your consent and our legitimate interest in providing the Service. EEA and California residents have additional rights regarding data portability and deletion under applicable law (e.g., GDPR, CCPA).
You may request access to or correction of your personal data at any time by contacting us. Deletion requests will be honored where required by applicable law. Certain data may be retained as necessary for legal compliance, fraud prevention, or enforcement of our agreements.
To exercise your rights, contact support[at]erismmo.com.
8. Age Requirement and Acceptance
By using the Service, you affirm that you are at least 18 years of age and agree to this policy. Registration requires agreement to our Terms of Service, which state that the Service is only for users 18 years or older.
9. Changes to This Policy
We may update this policy periodically. Continued use of the Service after changes are posted constitutes acceptance.
10. Contact
For questions, contact support[at]erismmo.com.