1. Introduction
Stone Carter Studios LLC (“We”, or “Us”) operate the websites located at StoneCarterStudios.com and ErisMMO.com, as well as the online forum and game, Eris Online, collectively referred to as the “Service”.
2. Definitions
“Content” refers to any data, text, video, software, scripts, graphics, and interactive features submitted, uploaded, or otherwise made available to the Service by users.
3. User Content and Responsibility
By submitting your Content, you grant us a non-exclusive, permanent, irrevocable, and unlimited license to use, publish, or republish it in connection with the Service. You retain copyright ownership of your Content.
We are not obligated to monitor or moderate user-generated Content, except as required by law. Such Content reflects only the views of its author. We reserve the right to remove any Content at any time for any reason.
You agree not to use the Service to submit or link to any Content that violates applicable laws. You are solely responsible for your Content and any harm resulting from it.
4. Age Requirement
This Service is only for users 18 years or older. By registering or using the Service, you confirm that you meet this age requirement. Do not register if you are under 18.
5. Content Removal
Requests for Content to be removed or modified will be addressed at our discretion.
6. Termination of Use
We reserve the right to terminate your access to all or any part of the Service at any time, with or without cause, and with or without notice.
7. Digital Goods and Delivery
All purchases in Eris Online are for digital, non-physical items such as:
Protection for in-game territories
In-game housing
Decorative items
Other gameplay-related digital enhancements
Once a purchase is successfully completed via Authorize.Net, the corresponding digital item(s) will be delivered to your in-game account immediately or within a few minutes. For technical issues or delays, please contact support at support@erismmo.com
8. Refund, Return, and Cancellation Policies
Due to the nature of digital goods, all purchases are final and non-refundable, including:
Unused items
Dissatisfaction with content or performance
Accidental purchases
If your purchase was not properly delivered or you experience a technical error, contact us within 7 days of the transaction for investigation.
Digital items are not returnable or exchangeable once delivered. In-game purchases are processed instantly and cannot be canceled once confirmed. Any future recurring services (if applicable) can be canceled via your account settings before the next billing cycle; cancellations prevent future charges but do not refund past payments.
9. No Gambling Policy
Eris Online does not include gambling mechanics, chance-based purchases (such as loot boxes), or monetized random reward systems. All purchases are deterministic and clearly defined.
10. Promotions and Discounts
We may offer limited-time promotions or discounts subject to terms displayed at the time of the offer, including eligibility, start/end dates, redemption instructions, and limitations. Promotions cannot be applied retroactively and hold no cash value unless stated.
11. Patreon Subscriptions
Optional monthly support tiers are available via Patreon to fund ongoing development. These contributions are voluntary and separate from in-game purchases through Authorize.Net. Benefits and terms of Patreon support are described on the Patreon page and subject to change. Patreon handles its own payments; billing or subscription issues must be managed through Patreon.
12. Acceptance of Terms
If you do not agree to these terms, please do not register or use the Service. Use of the Service constitutes acceptance of these terms.
If you have questions about these terms or policies, please contact our support team at support@erismmo.com